Cancellation / Refund Policy
All sales of Recharge / subscription/ Installation charges all are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number or DTH account number Or cable subscription you purchase Recharge for and all charges that result from those purchases. (company Name) is not responsible for any purchase of Recharge for an incorrect mobile number or DTH account number.
However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on ( email address ) or posting us a message on the Contac US page (optional) . In such a scenario you will be entitled to a full refund. We request you to include in the email the following details – the mobile number or DTH account number, operator name, Recharge value, Transaction date and Order Number (company Name) shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.
In case we receive a cancellation notice from you within 24-Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you within 10 to 15 days. We will not be able to cancel those orders that have already been processed and shipped out by us.
Cancellation Policy for product selling
(criteria & timelines of cancellation is clearly defined) how customer will cancel the order before he avail the service, timelines need to be mentioned and once the cancellation done, the entire amount or any deduction will be refunded via original method of payment within 10 to 15 working days
If you have received a damaged product, please initiate a return on your website within 3 days from the time on delivery. Our courier partner will pick the damaged product from your doorstep and will replace it within 7 working days at no extra cost
Extend time with 7 to 8 working day for return of damaged product
Customer has to return, undamaged & original packing condition not tampered, who will bear cost of return also.
If Product damaged and original packing not fulfill product will not be acceptable.
Delivery / Shipping Policy
Product will Delivered within 4 to 5 working days
- All the transaction charges will bare by the buyers